You may never have a reason to call us. But if you do, we'll treat you to customer care as exceptional as our products.


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A relationship with Sub-Zero and  Wolf begins far before a sale is ever made and lasts long after our appliances are installed in your home. From simple questions about how to care for a Wolf griddle, to more urgent service or maintenance issues, our Customer Care team is always on call with answers, tips, and support. As a family-owned and -operated company, we work hard to make sure your experience with us, and your kitchen, are consistently second to none.


Here’s what sets our peo. apart:

  • Ready to help whenever you need us
  • Empowered to resolve any issues you may have to your true satisfaction
  • Highly trained in our products
  • Naturally friendly and helpful, with empathy and problem solving in their DNA
  • Connected to the best Sub-Zero and Wolf trained independent service companies and installation companies, so you have access to qualified support
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